Shipping policy

 

Order Processing

Orders are usually processed within 1–3 business days, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information if tracking is available for your shipping method.

Estimated Delivery Time

Standard delivery typically takes 7–15 business days, depending on your location and the shipping carrier.

Please note that delivery times are estimates only. Delays may occur during holidays, peak seasons, customs checks, or other circumstances outside of our control.

Shipping Cost

We offer free shipping on orders over $50.

For orders below the free shipping threshold, shipping costs will be calculated and displayed at checkout before payment.

International Shipping

We ship to selected international destinations.

International orders may be subject to customs duties, import taxes, or local fees depending on your country or region. These charges, if applicable, are the responsibility of the customer.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Packages

If your package appears to be delayed, please allow a few extra business days for the carrier to update the tracking information.

If you believe your order is lost or has not arrived within a reasonable time, please contact us at info@aurabutton.com with your order number, and we will do our best to help.